Frequently Asked Questions
1. How do I set up a showing on one of your properties?
We have the option of performing self showings on many of our properties. To schedule a self
showing download the RENTLY app or go online at www.rently.com to get a temporary code
then you can access the property on your schedule. Properties that are not listed with RENTLY have a property
manager's contact number on the sign or on the property you can call them directly to schedule a showing.
2. I'm new to the area where do I sign up for utilities?
Electricity is provided by Omaha Public Power District (OPPD) - 402.536.4131 or
Gas & Water is provided by Metropolitan Utilities District - (MUD) -402.554.6666 or www.mudomaha.com
3. Where can I find out things about the city of Omaha?
The official city website is www.cityofomaha.org
4. Can I apply for a unit online?
Yes, our application process can be started online by clicking here. Applications are handled in order as they are received in there entirety. An application must contain all the items requested to be considered received.
5. Where do I report maintenance items after hours?
6, Can I pay my rent online?
Yes, you can pay through the tenant portal using your credit card. A convenience fill will apply.
7. How do you handle pets?
Certain types of dogs are not allowed due to insurance restrictions. Dogs not specifically excluded can be added to the lease with an intial Pet Fee of $250.00 and then a monthly pet fee determined by the size of the animal. Certified emotional support animals must have documentation and must be verifiable through a database search.
8. Can I buy the property I live in?
Great question. This varies from property to property. What does not vary is that we're also licensed real estate agents who are willing to help you purchase a new home. Visit our website here.
9. Who can I call on for help in emergency situations?
If you have a medical emergency, fire or feel you are in imminent danger call 9-1-1. To report other emergency situations our on call staff can be reached by calling our office voicemail and following the voice prompts.
For help with rent assistance and other services see the list here.
10. Can I mail in a payment?
Sure, mail your payment to GTR Management, 6502 N 30th Street - Omaha, NE 68112